We offer handheld mirrors and related beauty accessories. Each product page includes details specific to that design, including available materials, dimensions, finish, and package contents.

Review the product photos and listing details carefully. Pay particular attention to the stated dimensions, material, handle or frame design, and any magnification information included for that product.

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Standard transit is estimated at 7–15 business days after dispatch. Actual delivery depends on the destination, carrier operations, and customs processing where applicable.

When tracking is available, shipment details are sent to the email address provided at checkout. It may take a little time for the carrier’s first scan to appear.

Contact us as soon as possible. We can request a change or cancellation if the order has not entered processing or dispatch, but changes cannot be guaranteed once fulfillment has begun.

Eligible unused products may be returned within 30 days after delivery, subject to the Return & Refund Policy and any mandatory consumer rights that apply.

Contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and advise on an appropriate resolution.

For change-of-mind returns, the customer is generally responsible for return shipping. If an item is incorrect, defective, or damaged on arrival, contact us so we can assess the case.

Approved refunds are generally submitted within 5–10 business days after the returned item is received and inspected. Your bank or payment provider may need additional time to post the funds.

Slight differences can occur due to lighting, photography, and individual screen settings. Please use the written product specifications as a reference alongside the images.

Email service@erelor.com or call +86 17896451636. For order-related questions, include your order number and checkout email.