Official business information

𝐞𝐫𝐞π₯𝐨𝐫ℒ / COMPANY RECORD

Corporate identity
Customer support directory
Brand𝐞𝐫𝐞π₯𝐨𝐫ℒ
Legal CompanyGuangzhou Chijiang Technology Co., Ltd.
OwnerGong Na
Unified Social Credit Code91440106MAEX5LBB76
Business AddressRoom 301, No. 9, Chaoyang East Cross Street, Shipai, Tianhe District, Guangzhou, Guangdong, China
Postal Code510630
Customer Support Emailservice@erelor.com
THE CUSTOMER AGREEMENT / ERELORβ„’

Terms &
Conditions.

These Terms and Conditions govern access to the 𝐞𝐫𝐞π₯𝐨𝐫ℒ website and purchases made through our online store. Please read them before placing an order.

HANDHELD MIRRORS & BEAUTY ACCESSORIESPLEASE READ BEFORE PURCHASE
01

Acceptance of These Terms

By accessing this website, browsing products, creating an account, or placing an order, you agree to these Terms and Conditions and the policies referenced on the website. If you do not agree, please do not use the store. Mandatory consumer rights under applicable law remain unaffected.

02

Eligibility and Customer Information

You must have the legal capacity to enter into a purchase agreement under the laws that apply to you. You agree to provide accurate and complete contact, billing, and delivery information and to update it when necessary. You are responsible for reviewing your order details before submitting payment.

03

Products and Descriptions

𝐞𝐫𝐞π₯𝐨𝐫ℒ offers handheld mirrors and related beauty accessories. We make reasonable efforts to describe products and present images, materials, dimensions, finishes, and package contents accurately. Actual appearance may vary slightly due to lighting, photography, and display settings. Please refer to each product listing for its specific specifications. Products are subject to availability.

04

Prices, Taxes, and Payment

Prices, shipping charges, taxes, and the order total will be displayed during checkout before you confirm payment. Payment must be authorized through an available checkout method before an order can be processed. We may correct obvious listing or pricing errors and will take appropriate steps if an error affects an order already submitted.

05

Order Submission and Acceptance

Submitting an order is an offer to purchase the selected products. An automated confirmation acknowledges receipt but does not necessarily mean that the order has been finally accepted. We may decline or cancel an order for legitimate reasons, including payment authorization failure, suspected fraud, stock issues, inaccurate information, or an obvious pricing or listing error. If payment was collected for an order cancelled by us, an appropriate refund will be arranged through the original payment method where possible.

06

Shipping and Delivery

Orders are generally processed within 1–3 business days. Standard transit is estimated at 7–15 business days after dispatch. These are estimates rather than guaranteed delivery dates. Delays may arise from customs, weather, public holidays, carrier operations, or other circumstances outside our reasonable control. Please consult the Shipping Policy for further details.

07

Returns, Refunds, and Exchanges

Eligible unused products may be returned within 30 days after delivery, subject to the Return & Refund Policy and applicable consumer law. Approved refunds are generally submitted within 5–10 business days after the returned item is received and inspected. Contact customer support before returning an item so that you can receive the appropriate instructions.

08

Acceptable Website Use

You agree not to use the website for unlawful or fraudulent purposes, interfere with its security or operation, introduce malicious code, attempt unauthorized access, or misuse the content or services. We may restrict access where reasonably necessary to protect the store, customers, or service providers.

09

Intellectual Property

Unless otherwise stated, website text, graphics, branding, photographs, layouts, and original content are owned by or used with permission by the relevant rights holder. You may use the website for personal shopping purposes. Reproduction, distribution, modification, or commercial exploitation without authorization is prohibited where restricted by law.

10

Disclaimers and Limitation of Liability

We aim to keep the website accurate and available, but do not guarantee uninterrupted or error-free operation. To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website use or product purchases. Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11

Governing Law and Disputes

These terms are subject to applicable laws and regulations. Disputes will be handled by the competent court or authority in accordance with applicable law, including any mandatory consumer protection rules that apply to the customer.

12

Changes to These Terms

We may revise these Terms and Conditions to reflect changes in store operations, services, or legal requirements. Updated terms will be published on this page. The version in effect at the time of your order will generally govern that transaction, subject to applicable law.

13

Contact Information

For questions about these Terms and Conditions, contact Guangzhou Chijiang Technology Co., Ltd. at service@erelor.com or +86 17896451636. Business address: Room 301, No. 9, Chaoyang East Cross Street, Shipai, Tianhe District, Guangzhou, Guangdong, China, 510630.

𝐞𝐫𝐞π₯𝐨𝐫ℒHandheld Mirrors Β· Beauty Accessories Β· Everyday Elegance